FAQ’s
Got questions? We’ve grouped the most common ones by product and topic to make it easy for you to find answers.
Have more questions?
General Bamboo FAQ’s
We source all of our bamboo products through our partner, MOSO Bamboo (moso.eu) – a Dutch world-leader in innovative bamboo solutions. MOSO contracts the best factories in China to make all of our bamboo decking, flooring, cladding and panels to strict European standards, in line with our New Zealand climatic conditions. There are over 7 million hectares of bamboo grown in China.
Some of the Plantation Bamboo team have visited China and the factories several times now, to see for ourselves the production methods, facilities, people involved and how the bamboo is grown – and we were impressed!
Plantation Bamboo is a New Zealand family owned and operated business, led by Steve and Kim Roughan, along with their son Josh and four other passionate team members. As New Zealand’s only specialist building-related bamboo importer and supplier, the Plantation Bamboo team is well equipped and experienced to help with any aspect relating to the use of this amazing rapidly renewable and sustainable bamboo resource.
Absolutely. Bamboo is a highly sustainable material due to its rapid growth cycle (harvestable in 5-6 years), regenerating root system, and high carbon sequestration capability. Plantation Bamboo products are sourced from MOSO Bamboo, a world-leader in bamboo innovation, sustainability and quality.
Environmental Sustainability
- Rapid Growth: Bamboo can grow up to 1 metre per day and is harvest-ready in just 4–6 years, compared to 20–100 years for hardwood trees.
- Low Environmental Impact: Bamboo regenerates from its root system, eliminating the need for replanting and reducing soil erosion.
- Carbon Sequestration: Bamboo absorbs more carbon dioxide and releases more oxygen than equivalent tree species.
- Sustainable Harvesting: Many bamboo products, like those from Plantation Bamboo, are sourced from certified plantations, ensuring responsible forestry practices.
Exceptional Strength and Durability
- Strand-Woven Bamboo: Especially in flooring, decking and cladding, compressed bamboo (also known as strand-woven bamboo) is harder than most hardwoods (rated around 14–15 kN on the Janka hardness scale), making it highly resistant to dents, scratches, and wear.
- Composite-Grade Performance: Bamboo decking and cladding, when thermally treated and compressed (e.g. Plantation Bamboo X-treme range), compete with or outperform composite materials in weather resistance and dimensional stability.
Versatility and Aesthetic Appeal
- Natural Beauty: Bamboo offers a warm, natural and organic look with unique grain patterns
- Design Flexibility: Available in a variety of finishes, colours, and profiles, suitable for floors, walls, decks, ceilings, cabinetry, and more
- Modern Appeal: Perfect for contemporary, eco-conscious interior and exterior design trends.
Cost-Effectiveness
- Lower Material Cost: Compared to premium hardwoods like oak, walnut, or teak, bamboo is generally more affordable
- Reduced Labour Costs: Click-lock or modular/clip systems (common in Plantation Bamboo’s product line) make bamboo easier and faster to install, reducing installation costs
Low Maintenance
- Comparable to Hardwood: Requires sweeping, occasional damp mopping, and protective pads for furniture.
- Heat-Treated Options: Plantation Bamboo X-treme decking and cladding products thermally heat-treated to resist mould, rot, termites, and UV degradation, often outperforming timber and composite materials in harsh climates.
Health and Indoor Air Quality
- Low-VOC Products: Plantation Bamboo flooring and panels often meet or exceed indoor air quality standards (e.g., E1 formaldehyde emission levels).
Naturally Antibacterial: Bamboo is less prone to dust accumulation and microbial growth than carpet or some other materials.
Yes, you can view our range of products at our three showrooms/display stands – in Auckland, Christchurch or Wellington (Kapit coast). See the addresses here.
You can get a quote from one of our sales team and order directly from them – and either collect your order from our Auckland or Christchurch warehouses – or we can freight to most addresses around New Zealand.
Many DIY’ers successfully install their bamboo flooring or decking themselves, once purchased from us – but we can normally help find an experienced installer if required. Many customers make furniture, joinery, etc from our range of bamboo panels too.
Yes, we can deliver (via Daily Freight/Mainfreight) to most locations around New Zealand
Yes, please see the relevant warranty information (under “Brochures”) here
This depends on what the bamboo product is. Our outdoor range of bamboo decking and cladding has been specially processed and made to handle extremes in heat, cold, rain and more – please see more information on the relevant product web pages. Our bamboo flooring is sealed and coated with many layers of water-based polyurethane, so it is well protected to handle water spills (even red wine!) and the like, providing spills are cleaned up promptly (as you would with other floor types).
The giant Moso bamboo species thrives in China’s climate and takes 4–6 years to mature before harvesting (with over 7 million hectares of bamboo grown there). It’s not commercially viable to grow and manufacture our range of bamboo products in NZ currently.
What our customers are saying in Google reviews...
We discovered Plantation Bamboo and the more that we researched it the more that we realised that it was the product that we had been searching for.
We love the fact that it is very stable and does not warp and bleed like a lot of hardwoods. It was easy to work with, very quick and easy to install, and we think that the secret clip system makes the finish far superior to other decks.
We were so impressed with it that when we decided to build a deck on the ground level it was an easy choice to once again use Plantation Bamboo.
Now that our decks have silvered off, we think that they look fantastic.
Eveliene was fantastic to work with, is an excellent communicator and is very efficient.
We are extremely happy with our Plantation Bamboo decking and would highly recommend it to anyone. Family and friends that have seen it have been impressed with the product and are looking to use it for their own new decks.
Product density and consistency allowed for good mitering and detailing. Very happy with the finished project and would certainly use again and recommend.
Building a house of your dream is not a walk in the park.However if you do your home work and have the right people around you it's a great experience.
Picking the right materials is critical.
My wife and myself decided we would go for the mid century Look.Timber ceilings.
appealed to us.We remember seeing a bamboo floor that we thought looked great.The pre finished color was perfect.
Yes we had made decision.Instead of using it on the floor we used it on the ceiling.After consulting with supplier and our builders we nailed it.Excuse the pun.
The clip system worked well and the builders made a butifull job.
We were so impressed with the bamboo product that we used it for all our decks plus some of our internal joinery.
We have been in our new home for a year now and the plantation bamboo looks
stunning .
Ingrid was exceptionally helpful and very prompt with all of my queries. She was also knowledgeable when it came to finishing and getting the the right product to treat the bamboo with.
I have made a nice feature screen in the entry of my house, and created various shelves out of the leftover material.
Very happy with the look.
Thanks Team
The installation leaflet is well explained and they sent us an email with how to care for the flooring in the long run. So far it is really easy to clean.
Product dispatch quick.
Happy to do business
with them again